Terms and Conditions

Welcome to Hearing Health Care Associates ("we," "us," or "our"). By accessing and using our website https://hearinghealthcarect.com (the “Site”), you acknowledge that you have read, understood, and agreed to comply with these Terms and Conditions ("Terms"). If you do not agree, please discontinue the use of our Site.

1. Acceptance of Terms

Your use of this Site constitutes acceptance of these Terms and our Privacy Policy. If you are under 18 years of age, you must not use this Site.

2. Use of Website and Services

• The Site provides general information related to hearing health care, appointment booking, product orders, insurance assistance, and related services.
• The Site is intended for personal, non-commercial use only.
• You agree not to misuse the Site, attempt unauthorized access, interfere with the functionality, or disrupt any communications or services.
• We reserve the right to modify, suspend, or discontinue any part of the Site without notice.

3. Messaging and Communications

Types of SMS Communications:
If consent has been given to receive text messages from Hearing Health Care Associates, messages may be received related to the following:

• Appointment reminders
• Follow up messages
• Billing inquiries
• Example: "Hello, this is a reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."

We may send messages, including:

• Appointment updates and confirmations
• Follow up messages
• Order updates
• Insurance-related inquiries
• Billing inquiries
• Example: "Hello, this is a reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."

Message Terms:

Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

• Messaging frequency may vary. You may receive up to 5 SMS messages per week regarding your appointments or account status.
• Standard message and data rates may apply depending on the carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.
• To opt out, text STOP.
• For assistance, text HELP or visit our website at https://hearinghealthcarect.com.
• Additional Options: If SMS messages are not desired, the SMS consent box on forms can be left unchecked.
• Opt-In Method: Opt-in to receive SMS messages from Hearing Health Care Associates can be done in the following ways
  1.Verbally, during a conversation.
  2.By submitting an online form.
  3.By filling out a paper form.
• Opt-Out Method: Opting out of receiving SMS messages can be done at any time by replying "STOP" to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

4. Content Disclaimer

• All text, images, graphics, and other materials on this Site are for informational purposes only and do not constitute medical advice.
• We are not responsible for the accuracy, reliability, or completeness of content obtained from third-party sources.
• You should always consult a qualified healthcare professional for diagnosis and treatment.

5. Intellectual Property Rights

• All content on this Site, including text, images, graphics, logos, and software, is owned by Hearing Health Care Associates or used with permission.
• You may not copy, distribute, modify, or commercially exploit any part of this Site without prior written consent.

6. Third-Party Links

Our Site may contain links to third-party websites. We do not endorse, control, or assume responsibility for their content, privacy policies, or practices. Use third-party sites at your own risk.

7. Limitation of Liability

To the fullest extent permitted by law

• We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use this Site or services.
• We are not responsible for delays, interruptions, or errors caused by factors beyond our control, such as internet outages or security breaches.

we are not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use this Site or services. We are not responsible for delays, interruptions, or errors caused by factors beyond our control, such as internet outages or security breaches.

8. Indemnification

You agree to indemnify and hold Hearing Health Care Associates, its affiliates, employees, and partners harmless from any claims, damages, or expenses arising from your use of the Site or violation of these Terms.

9. Governing Law and Dispute Resolution

These Terms are governed by the laws of Connecticut, without regard to conflict of law principles. Any disputes will be resolved through arbitration in East Haven and parties waive the right to class action suits.

10. Changes to These Terms

We may update these Terms from time to time. Continued use of the Site after changes indicates acceptance. The latest version will always be available on our Site.

11. Contact Us

For questions regarding these Terms, please contact us at:

Hearing Health Care Associates
East Haven Mall
190 Main St
East Haven, CT 06512
Phone: (203) 694-0242